Call us on (03) 5134 5488

Emergency Food Bank

Providing Emergency Food Relief

Hello and welcome to our Emergency Food Bank at the Morwell Neighbourhood House. We realise how difficult it can be for some people to provide for themselves and their families when they are facing tough times.

If you find yourself in such a situation, please don’t hesitate to visit us.

For families and individuals struggling to put food on their table, our emergency food bank is here to help.

We also have frozen meals available, a shower and a therapy dog and you can book in for a free hair cut. (call 51345488 for bookings and details)

Emergency Food Bank Rules & Regulations

To ensure everyone benefits from the emergency food bank, we have set down a set of rules. This helps us serve as many needful individuals and families as possible.

  • We will ask you to provide us with evidence that you are shopping for more than one.
  • You can show us a Medicare card or anything else that shows you and your family’s names on it.
  • We don’t hand-out/offer hampers. You pick your own groceries from the shelves
  • Our emergency food bank is a self service.

Important Information Regarding the Emergency Food Bank

We have a limited supply of assorted groceries only for those in need of emergency food relief. Please read the following information before visiting us:

  • Foodbank is open TUESDAY & THURSDAYS ONLY
  • Timings are 9:30am – 3pm ( doors close at 2:45pm)
  • No need to make prior appointments
  • NO entry is allowed on non-service days
  • We also stock personal care items
  • Pet food is only available for cats and dogs

We reserve the right to refuse assistance to anybody who we deem as abusive or threatening.

Shelf life items available at our emergency food bank include:

  • Milk
  • Cereals & Biscuits
  • Soups
  • Pastas and Pasta Sauces
  • Kid’s School Snacks
  • Rice & Bread

We do have a supply of vegetables and fruits available on Food bank days.


You can access nutritious homemade frozen meals. These are made fresh each week by our wonderful volunteers in our Peoples Kitchen Program.

What you can expect from us

You can expect to be greeted with a smile. We are friendly and we are here to help you.

You can expect us to provide support with food relief.

You can expect us to be responsive and informative.

You can expect us to keep your privacy

Shopping Limit

Because we try to serve as many individuals and families as possible, we have set a limit of 6 items for one person. This limit goes up 2 items per additional family member.

How to Have a Happy Shopping Experience at the Food Bank

If you wish to have a happy shopping experience, please respect and follow our rules and regulations. Please keep the following in mind for a good experience:

  • We don’t open doors earlier than 9:30am.
  • Our food bank closes at 2:45pm for a 3pm foodbank close.
  • Access to the Emergency Food Bank is limited once a week
  • We love children, but we cannot take responsibility for them. Children under the age of 15 must be accompanied by an adult to shop.
  • We have a limited amount of food on our serving days.
  • Some items are limited to one-per-person or one-per-family.
  • Please be polite and respectful to our volunteers and other visitors.
  • Sometimes there can be a short waiting period, so please be patient

How YOU Can Help Us!

If you wish to help out those going through a difficult time, you can donate to our emergency food bank. We also accept help in the form of volunteering and donating your time, goods or services.

Inspiration for our work comes from the ‘Pay it Forward’ model. We ask everyone to take what they absolutely need, and do something nice for someone else.

We believe kindness to be contagious!

Special Acknowledgement

Our foodbank is a partnership with St Vincent De Paul.

We graciously acknowledge the support of:

  • Food Bank Victoria
  • Farmbox Co
  • Bakers Delight Mid Valley

Your donations and assistance enable us to help those in need and going through difficult times!

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